General Policies & Information

• Rental check in: 4 p.m.
• Rental check out: 11 a.m.
• Campsite check in: 12 noon
• Campsite check out: 11 a.m.
• Upon check in you may be asked to provide a valid ID, and a certificate of insurance and registration for your rig. Members should also have their membership card on hand.
• Minimum check in age is 
  21
  years old.
• Pets are allowed.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our Reservation Department at (877) 570-2267.
• Late rental arrivals please pick up your check in package with the key at the front gate after hours. No ranger is on duty after 11 p.m.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

Pet Policy

• Pets are allowed.
• Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.

Helpful Information

• As of June 26, 2020, all guests (except residents of ME, NH, and VT) are required to complete a Certificate of Compliance form (found here: https://rvonthego.com/images/PDF/Maine-CertificateofComplianceforVisitors.pdf) prior to their stay with us. Return the completed form at the Ranger Station or front office.
• Linens are not included in our rentals but are available for an additional $25.

Reservation & Payment Policies

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of $250. Any remaining balance will be due on arrival.
• If you cancel your reservation 14 or more days prior to arrival, you will be charged a $25 administrative fee.
• If you cancel your reservation within 14 days of arrival, you will forfeit your deposit; up to a maximum of $250.
• RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out.