General Policies:

• RV check-in: 1 p.m.
• RV check-out: 11 a.m.
• Rental check-in: 4 p.m.
• Rental check-out: 11 a.m.
• Minimum check-in age is
  21
   years.
• Guest aged
  17
   years and under at the time of check-in are considered children.
• Leashed pets are always welcomed but may not be allowed in certain rentals. Check cabin details.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• For late arrival arrangements, please contact our office during office hours at (408) 254-7344.
• Call our office for early check in requests.
• By using a credit card as a deposit, guarantee or payment, you agree to the following: If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds you have on deposit with us against what I owe.

Reservation & Payment Policies

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.

Cancellation Policies

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: for cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate. 
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.

Campground Services & Information

• Displayed rates and package prices are subject to change.
• Please call for rental availability.